FAQ – GET THE ANSWER TO YOUR QUESTIONS

What is YellAli / Groupama Online Insurance?

YellAli and Groupama have a partnership which focuses on providing access to insurance products for foreigners in Turkey in the English language.

The following insurance products are available to all foreigners in Turkey: Residence Permit Insurance (compulsory Insurance), Home & Contents, Vehicle Insurance, Dask (compulsory Insurance), Yacht Insurance, and Full Health Plans.

Why Use it?

YellAli / Groupama’s online insurance service is designed to be stress free and give the user direct access with Turkey’s leading insurance company direct! It is perfect for foreigners living in Turkey and don’t worry you won’t need to speak Turkish and there’s no middle men involved. You’ll deal directly with the insurance company. YellAli’s online platform allows you to connect directly with a professional insurance advisor WITHOUT any miss-selling or commission driven incentives.

Is YellAli an Agent of Groupama Insurance?

No we are not. YellAli has an exclusive partnership with Groupama Sigorta and offer a platform in which Foreigners living in Turkey can have access to direct insurance.

How to purchase Insurance?

Simply complete the relevant insurance form online and submit directly to Groupama Sigorta, shortly after an English speaking specialist will contact you to discuss your insurance. Payments can be made via Credit card, or bank transfer to Groupama Sigorta.

Who do I contact to make a claim?

If you would like to make a claim please contact Groupama Sigorta directly. Call Centre Number - +90 212 367 67 67 or email : sigorta@groupama.com.tr

Why purchase direct?

Purchasing direct is ideal because you are dealing directly with the insurance company, and everything will be handled in English and handled online. This makes it easier and much more straight-forward to get the insurance you need. Policies can be sent to ANY area of Turkey and no matter where you are located in Turkey, your policy will be sent and received in no time at all!

CUSTOMER FEEDBACK - GROUPAMA CLIENTS

FIT HEALTH INSURANCE FOR FOREIGNERS IN TURKEY

I was very happy with the service and the way the whole thing was handled. A young lady called melanie replied and from that point on the service was excellent. All in all thank you for a brilliant service.

Karen Middleton - MUGLA

Yes, totally happy with process and contact from groupama. as an aside, i would like to extend a big thanks to all those people who make yellali such an informative and helpful website. i am so thankful someone directed me to your website. i have since passed yellali website information onto other foreigners i have met.

Lianne Curry (Kiwi N Turkey) - IZMIR

My compliments to you all. I purchased your Groupama insurance and was very impressed with the way the whole process was handled. The service was excellent.

Sue Mullins - Istanbul

We just insured our daughter fantastic price thank you.

Giles S - Istanbul

Thanks for your help, was very pleased with your service, very professional.

Paul Hope - Istanbul

HOME & CONTENTS INSURANCE

Groupama stood by us in bad time “Last month a thief broke into our house and caused so many damages that we couldn’t stay at home that night. As we had a Süper Konut policy, Groupama stepped in immediately and provided us accommodation in a nearby 4-star hotel for one day. They had also sent a private security guard to look after our place for 24 hours. All free of charge! We really felt the difference of Groupama.”

Bora Selvi, 31, Ankara

They arrived immediately and repaired our table “We live in Istanbul. A few days ago, one of the legs of our dinner table was dislodged. As it was the weekend, the shops were closed. while I was looking for a carpenter, suddenly our household insurance came to my mind. I immediately called 0850 250 50 50. A team had arrived very quickly and immediately repaired our table. Thanks to this small but appreciated favor, our confidence in Groupama grew more.”

Duygu Özçelik, 33, İstanbul

YACHT INSURANCE

Thank you Groupama, “During my pleasant journey offshore Dubrovnik last year, when I attempted to check the engine, I got my leg jammed. They took me from the marina to a hospital. My hospital expenses were paid by Groupama under the Personal Accident cover. They arranged transportation of my son from Turkey to Dubrovnik and paid his hotel expenses during my medical treatment. Thank you Groupama for the peace of mind and confidence you delivered besides indemnification of the bodily injury.”

Feyza Üzülmez, 43, İstanbul

Groupama, the security of my boat “A couple of friends and I were on board a boat journeying at Aegean sea. While everything was on the right track, suddenly, I don’t know how, our boat grounded on a shallow seabed. Sand entered the propeller, putting it out of service. Groupama Sigorta indemnified my loss instead of excluding it from the coverage.”

Cem İyigün, 39, Çanakkale

Would you like to provide feedback about Groupama Insurance Company ?

We welcome your feedback. Please send an email to info@yellali.com

About Partnership with YellAli

Groupama & YellAli have a partnership which focuses on providing access to insurance products for foreigners in Turkey in the English language.

The following insurance products are available through YellAli to its members & users: Residence Permit Insurance (compulsory Insurance), Home & Contents, Vehicle Insurance, Dask (compulsory Insurance), Yacht Insurance, and Full Health Plans.

Under the arrangement, YellAli users will be able to access details on these insurance products and obtain quotations on their insurance needs.

By linking up with a company such as Groupama; one of the biggest and most trusted international insurance providers in Turkey; YellAli is able to provide its users access to an expert in insurance. Supporting its members in English and providing a full coverage for legal requirements.