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New Communication Center For Foreigners in Turkey - 157

27th October 2015

The Directorate General of Migration Management recently launched it's new Communication Center For Foreigners.

The new centre will act as a 'helpline' for foreigners with migration issues. Those needing assistance can dial 157 or +90 312 157 11 22 from outside of Turkey, and be connected directly with an English speaking representative.

The centre will provide support for a range of migration enquires, including;
rights & liabilities for foreigners in Turkey, Turkish Residence Permit queries, illegal stay etc.

The new help line boasts 4 languages; Turkish, English, Arabic, Russian and is available 24 hours a day, 7 days a week.

From the Göç site;
-For the questions and concerns of foreigners about entry into, stay in, exit from Turkey

-For the procedures about international protection and temporary protection

-To receive information about rights and liabilities of the foreigners staying in Turkey with different residence status

-For human trafficking related calls and emergency requests

The new 157 helpline is a positive step forward and shows commitment from the Turkish authorities to help foreigners in Turkey and make their stay more easier.

If you require professional assistance with a Turkish residence permit contact us here.

For Turkish Residence Permit Health Insurance, see below link

Turkish Residence Permit


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Comments (2)


31st October 2015 This is wonderful news for so many of us x


2nd February 2016 I have tried this service a gazillion times since I needed my residence visa renewal. This a huge leap forward for Turkey. Very well-informed, curtious, friendly and available 24/7 staff you almost look for an excuse to call them. Keep up the good work guys and thank you for your great help.

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